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Privacy Policy

Kerlan-Jobe Orthopaedic Clinic and its affiliates (“Kerlan-Jobe”) are committed to protecting your personal information and developing technology that gives you a safe online experience. This Privacy Policy applies to our websites, including but not limited to our home page and blog. This Privacy Policy governs the collection and usage of data from our websites only. Patient privacy is governed by our Notice of Privacy Practices, which can be downloaded by clicking here.

If we make significant changes to this Privacy Policy, we plan to post the updated Policy here.

By visiting our websites, you agree to accept this Privacy Policy and our Terms of Use. If you do not agree with any part of the Privacy Policy or Terms of Use, please do not use the websites.

Collection of your Personal Information on Our Websites

When you visit our websites, we will not collect any personally identifiable information about you unless you provide it to us voluntarily. We strive to collect only that information that we think is necessary for our legitimate interests consistent with the programs and services offered by and through Kerlan-Jobe. Such information includes personally identifiable information such as your email address, name, home or work address, telephone number, and may include your social security number and such other personally identifiable information which you provide to us to participate in programs or services we offer or which may be offered through or linked to third parties (“Personal Data”).

You are encouraged to review the privacy statements of those websites you choose to link to from the Kerlan-Jobe websites so that you can understand how those websites collect, use and share your information. Kerlan-Jobe is not responsible for the privacy statements or other content on websites outside of Kerlan-Jobe or actions by such third parties.

When you visit our websites, there is also information about your computer hardware and software that may be automatically collected by Kerlan-Jobe. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information may be used by Kerlan-Jobe for the operation of the websites, to maintain the quality of the websites, and to provide general statistics regarding use of the websites. It may also be used to determine what services and programs offered by or through Kerlan-Jobe are the most popular. This data may be used to deliver customized content to users of Kerlan-Jobe websites whose behavior indicates that they are interested in a particular subject area.

As explained below, when you visit our social media pages, this Privacy Policy does not apply, and we may collect any personally identifiable information you provide on such social media pages (“Social Media Data”), including information provided as part of any sweepstakes or promotions offered by Kerlan-Jobe.

Use of your Personal Data

Kerlan-Jobe collects and uses your Personal Data to operate our websites and deliver the programs or services you have requested and to inform you of other products, programs or services available from Kerlan-Jobe. Kerlan-Jobe may also contact you via surveys to conduct research about your opinion of current services or programs or of potential new services or programs that may be offered. Kerlan-Jobe may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party.

Kerlan-Jobe may disclose your Personal Data to its affiliates, employees, contractors, leadership, members, service providers, advisors, accountants, auditors, other professional advisors and temporary employees who may use your Personal Data for the purposes of fulfilling legitimate business interests as described in this Privacy Policy. Personal Data you disclose through any of our public message boards or blogs may be collected and used by others.

Personal Data may be made available to or at the direction of legal or regulatory authorities, without notice to you, if required by law or in the good faith belief that such action is necessary to: (a) respond to or be in compliance with legal process served on Kerlan-Jobe; (b) protect and defend the rights or property of Kerlan-Jobe; or, (c) act under exigent circumstances to protect the personal safety of users of Kerlan-Jobe’ websites or the public.

Like Personal Data you disclose on Kerlan-Jobe’s public message boards or blogs, Social Media Data you post may be collected and used by Kerlan-Jobe and others without limitation. In addition, Social Media Data you submit as part of a sweepstakes may be collected and used by Kerlan-Jobe for any purpose, including marketing efforts. We are not responsible for the privacy of any information you reveal or post in any public forum (e.g., message board, blog, personal page, etc.) or for the privacy practices of websites that are operated or owned by third parties, such as Facebook, Twitter, and LinkedIn.

Cookies

Kerlan-Jobe websites may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie may be to tell the Web server that you have returned to a specific page. For example, if you personalize Kerlan-Jobe pages, or register with Kerlan-Jobe websites or services, a cookie helps Kerlan-Jobe to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Kerlan-Jobe website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Kerlan-Jobe services or websites you visit.

Security Measures and Safety of Children

We maintain appropriate security measures to keep Personal Data private. We do not rent, sell or make otherwise available user information provided via our websites to third parties except as specified in this Privacy Policy.

Safeguarding personal information of children is extremely important. We collect the minimum amount of personal information necessary to provide the services or programs we offer. A child's personal information will always be available for parental inspection, and service of any special content will be terminated upon parental request. We recognize that there are standards in the area of children's privacy that may affect how we process a child's personal information, and we will always comply with the law, and exceed industry standards to protect children. All personal information of minors may only be provided by, or with consent and guidance of, their parents or guardians. The parent or guardian is responsible for supervising the child’s use of, and access to, our websites.

Kerlan-Jobe strives to protect the privacy of the information you provide so that inadvertent disclosure of that information is unlikely. In the event of such an inadvertent disclosure, we will make commercially reasonable efforts to limit and mitigate the disclosure, but Kerlan-Jobe accepts no liability for any unintentional disclosure or a disclosure that occurs due to a security breach of our systems or facilities.

Unsubscribing or Opt-Out or Other Questions or Comments

We are firmly committed to guarding the confidence you have placed in us and to use any information you volunteer responsibly and professionally.

We frequently provide users the opportunity to opt-out of receiving communications from us at the point where we request your information. Also, in our email communications, you will find instructions for unsubscribing. Kerlan-Jobe seeks to comply with the CAN-SPAM Act of 2003 and will always strive to maintain a good relationship when contacting you.

You may use one of the following options to request removal of your Personal Data from our website databases or to otherwise ask your questions or provide your comments regarding this Privacy Policy. Please include the exact Personal Data you would like removed and some detail about the type of communication you received from us or your specific questions or comments regarding this Privacy Policy.

By Mail to:
Kerlan-Jobe Orthopaedic Clinic
6801 Park Terrace
Los Angeles, CA 90045
Attention: Administration

By email to: compliance@kerlanjobe.com

This Privacy Policy does not protect you when you use online forums or provide information (including personally identifiable information) about yourself through social media websites, such as Facebook. You should be aware that any information shared in an online forum, including social media sites (e.g., Facebook, Twitter, or LinkedIn), message boards, blogs, personal pages, postings, groups, bulletin boards is publicly available. Information you share in these venues is public information and may be seen and/or collected by Kerlan-Jobe and third parties. Although the availability of personal pages or groups identified as "private" may appear to limit access to certain permitted users, you often lose control of further dissemination of information once you post it. You should think carefully before disclosing any information in any online forum or social media site. Through online forums and social media sites, Kerlan-Jobe, like any third party, may collect personally identifiable information such as your email address, name, home or work address, telephone number, and such other personally identifiable information that you provide. The personally identifiable information collected by Kerlan-Jobe may then be used for marketing and other purposes by Kerlan-Jobe.

For our Notice of Privacy Practices, which governs patient privacy please click here.